TO MAKE A BOOKING

To make a booking please call or text with your name and I will call you back when I am free. Alternatively, you can email me at pharoscounselling@outlook.com. Please include your name and phone number in your email. 

I am practicing at the Alexandra Community House on Tuesdays and Thursdays from 3pm to 8.30 pm. Other times by arrangement.


Payment

Sessions cost $100.  Payment of fees is expected at the end of the session. Payment can be either by internet banking or cash.

Cancellations

If you wish to cancel or change you’re booking, please do so at least 24 hours prior to your session. Later changes or cancellations will incur a 50 % session fee. Exceptions may be made (e.g. in the case of accident or illness) but are at the discretion of the counsellor. Missed appointments or frequently cancelled appointments will be charged a full session fee. For funded clients late changes or failure to turn up will be counted as one of your allocated sessions. This policy is important because, if a client cancels with less than a 24-hour notice, I lose an entire hour from my schedule.  With 24 hours’ notice, it gives me enough time to try to fill that hour or cancel the room if necessary. If you need to cancel or change your appointment please text me on 028 414 7935.